KPI Solutions
Key Performance Indicators (KPIs) are a set of tools to help you measuring your business performance on achieving specific goals.
KPIs allow you evaluating the progress of an individual, a business unit or organization for a particular activity. This solution provides a better understanding on how capable, defined and measurable are your processes, helping reduce operational risks.
Who can use KPI’s Solution:
- Hospitals administrators
- Deans
- Call center managers
- Manufacturing process managers
- Sales managers
- Marketing managers
- Human resources managers
- Banking directors and analyst
- Government administrators, and more
Added Values
- Improves tracking and monitoring of processes
- Early recognition of potential issues
- Optimization on time management to improve product or service Go-To-Market
- Helps identify areas that may need improvement to achieve high quality service
- Provides a quantitative value on achieving goals success versus cost ratio
- Provides a consistent and real time measurement tool in project execution
- Improves employees’ productivity by showing clear objective metrics
Industry
- Healthcare
- Education
- Telecommunications
- Manufacturing
- Sales
- Government
- Banking
- Insurance
Use Cases-Example on Performance Measurement
- Healthcare
- Bed readiness rate
- ER patient waiting time
- Treatment cost
- Patient satisfaction
- inpatient vs outpatient ratio
- Capital expenditure growth rate
- Cost per discharge
- Discharge process time
- Human Resources
- Average sourcing cost per hire
- Average number of training hours per employee
- Compensation cost as a percentage of revenue
- Average performance scores of departing employees
- Female to male ratio
- HR headcount
- Staffing timeframe per hire
- Average employee longevity
- Education
- Average admission test scores
- Federal funding compliance
- Faculty members vs. student ratio
- Minority groups ratio, students per faculty
- Graduate per high demand work field