Just see a case study

The following is a case study from an Insurance company. INGELLICOM helped our customer with a custom solution that alleviated their problems, reduced costs and improved their operational effectiveness.

 

01. CHALLENGE

02. SOLUTION

03. THE RESULT

The solution significantly reduced the letter reprocessing tasks and prevented human errors in the process thus having a 48% reduced operational costs.

Claims department had a high return of customer letters for incomplete and incorrect customer postal addresses. There was a high cost in the reprocessing tasks since they had to invest in additional work.

Our team designed an automated solution of address validation. This solution integrated various systems to verify and correct customer postal addresses before printing the letters.