Just see a case study
The following is a case study from an Insurance company. INGELLICOM helped our customer with a custom solution that alleviated their problems, reduced costs and improved their operational effectiveness.
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01. CHALLENGE |
02. SOLUTION |
03. THE RESULT |
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The solution significantly reduced the letter reprocessing tasks and prevented human errors in the process thus having a 48% reduced operational costs. |
Claims department had a high return of customer letters for incomplete and incorrect customer postal addresses. There was a high cost in the reprocessing tasks since they had to invest in additional work. |
Our team designed an automated solution of address validation. This solution integrated various systems to verify and correct customer postal addresses before printing the letters. |